The 21st Century Integrated Digital Experience (IDEA) Act requires public-facing Federal agency websites to meet several modernization standards to be more accessible, user-friendly, and secure. […]
Some Federal government agency efforts to implement next-generation 911 (NG911) systems and services have been inconsistent or stuck in neutral, and would benefit from dedicated funding sources and renewed attention from leadership, a recent Government Accountability Office (GAO) report finds. […]
Early results from Federal agencies’ financial transformation initiatives have yielded benefits including improved citizen service and decision-making capabilities, but fewer than half of Federal IT and finance leaders believe their systems are very effective in critical areas such as financial planning, compliance, and data integrity, according to a recent MeriTalk survey conducted in partnership with KPMG. […]
As government agencies around the world rapidly adopt modernized technological capabilities, a new report from Deloitte argues that the convergence of these technologies is making it possible for governments to realize outsized improvements in service delivery. […]
As policymakers continue to push Federal agencies to modernize their IT systems, top technology officials at four prominent government departments and organizations this week explained the progress they are making in legacy IT modernization and innovation. […]
The General Services Administration (GSA) has launched a new Federal acquisition tool, Buy.GSA.gov, to work to centralize the Federal acquisition experience, GSA announced on April 26. GSA said the tool’s key features include the ability to simplify market research, searchable templates and sample documents, and an interactive acquisition package checklist. “This buyer experience tool was built […]
The Labor Department is launching a new program to better understand and fix gaps in unemployment insurance (UI) system access by tapping into state data to get better insights into UI system service problems. […]
The U.S. Census Bureau on April 11 unveiled a new data tool that provides transparency on racial and income data across the United States, and is searchable by individual states. […]
In response to President Biden’s first executive order in office that aims to advance racial equity and support for underserved communities, the White House on April 14 released summaries of the equity plans agencies have put forth to meet the EO’s requirements. […]
In response to the Biden Administration calling on agencies to transform customer experience in government, the Office of Management and Budget (OMB) issued a memo Wednesday directing agencies to identify and reduce the burden individuals go through when applying for Federal services. […]
The Office of Management and Budget (OMB) today unveiled new thinking about challenges, opportunities, and success metrics for the three President’s Management Agenda goals that the agency first announced in November 2021. […]
Jason Miller, deputy director for management at the Office of Management and Budget (OMB), said today that OMB is due to issue additional policy soon aimed at speeding up the Federal government’s work in processing security clearances. […]
Ninety-eight percent of public sector leaders have felt a shift in momentum toward digital transformation in the last two years, with 60 percent calling that shift “significant.” But despite this momentum, 88 percent said they also face roadblocks that stifle progress toward digital transformation initiatives. […]
Digital transformation allows agencies to modernize their information technology portfolios more disciplined, well-managed, and controlled. However, Federal officials said that a lack of governance and direction makes a digital transformation difficult to achieve. […]
When the National Cancer Institute (NCI) embarked on a digital modernization overhaul to provide highly capable services to staff, NCI’s Chief Information Officer (CIO) and Chief Technology Officer (CTO) soon realized he needed so much more to be successful. […]
On today’s episode of MeriTalking, MeriTalk’s Nicole Burdette sits down with Jay Boisseau, AI & HPC Technology Strategist at Dell Technologies, and Marc Hamilton, Vice President of Solutions Architecture and Engineering at NVIDIA, to explore the steps agencies are taking toward “digital first government” and what this means from a workforce, cybersecurity, and emerging technology perspective. […]
Over the past 20 years, government agencies have worked to shift from paper-based to digital operations. Early efforts, too often, went halfway. Agencies digitized the front end, but back-end operations largely remained the same. And on the front end, a digital customer experience was not as robust as it was in person. For example, early-stage digital government offered citizens access to forms online, which was convenient. But if someone had a question, there was no mechanism for in-person follow-up or an immediate response. […]
Crumbling bridges and leaky levees. Buckling roadways. Unsafe water pipes. Inadequate public transit. The list of U.S. infrastructure failings is both broad and deep. The United States is paying only about half of its necessary infrastructure bill, and the total investment gap has grown from $2.1 trillion over 10 years, to a current figure of nearly $2.59 trillion over 10 years, according to the American Society of Civil Engineers. As a result, local government leaders face staggering infrastructure requirements that local tax revenues cannot fulfill. […]
The vital role of digitization in the ongoing effort to meet electronic records mandates is undeniable, Federal government officials agreed on September 9 during a Digital Government Institute webinar at which they discussed their agencies’ successes and challenges in improving the process. […]
Earlier this year, the Government Publishing Office (GPO) undertook a massive digitization project to make every U.S. government document digitally accessible. On Sept. 9, during a Digital Government Institute webinar, Suzanne Ebanues, supervisory management analyst for Library Services and Content Management at GPO, updated attendees on the agency’s digitization efforts. […]
The General Services Administration (GSA) announced that its three-year partnership with the United States Department of Agriculture (USDA) helped the agency avoid more than $50 million in costs. […]
The Department of Labor (DoL) established a new office specifically focused on modernizing state unemployment insurance (UI) systems. The Office of Unemployment Insurance Modernization will be tasked with helping support the DoL UI modernization plan and oversee the $2 billion appropriated to the department in the American Rescue Plan, DoL announced on August 31. […]
The State Department’s Office of Inspector General (OIG) has found in a follow-up audit that the agency’s Bureau of Information Resource Management (IRM) has taken corrective action on one of several recommendations the OIG made in 2016 to improve IT management practices, but said the bureau still has work to do on another four recommendations. […]
The National Archives and Records Administration (NARA) released a 2022-2026 Strategic Plan draft to maximize digital records’ access and availability, including a top-line goal of digitizing a half billion pages of records. […]
The National Archives and Records Administration (NARA) is requesting information from the private sector on how it might improve the way social media data is collected and archived from previous presidential administrations, according to a request for information (RFI) posted on the SAM.gov website. […]
The National Highway Traffic Safety Administration (NHTSA) published a solicitation for collaboration efforts on the design, implementation, and operation of a nationwide geographic information system (GIS) data store as a means to create and adopt technical and operational requirements for a national interconnected 911 landscape. […]
Amid the COVID-19 pandemic, the U.S. Census Bureau successfully ramped up its use of automation, internet-driven outreach, and other emerging technology tools to conduct the decennial census, according to the Government Accountability Office (GAO). […]
The U.S. Air Force (USAF) wants to build on its current transformational period, catalyzed by the COVID-19 pandemic, to accelerate change and position the military to win, and the service branch’s CIO spoke on June 8 about tech strategies that the Air Force and the Defense Department are putting in place to get to that goal. […]
The Department of Defense (DoD) awarded a $2.5 billion 5-year blanket purchasing agreement to Dell to provide the U.S. Navy with enterprise software licenses, DoD announced June 4. The contract details that the technology company will provide user-based subscription licenses for Microsoft 365 and Microsoft Azure products. […]
Despite legislative requirements, many Federal websites are not accessible for people with disabilities, a report by the Information Technology and Innovation Foundation (ITIF) found. The findings present an obstacle for millions of Americans, especially as the pandemic has forced many government services online. […]