The Department of Veterans Affairs (VA) began its customer experience (CX) transformation journey about a decade ago, and a top agency official said on Wednesday that the VA has now reached a critical “acceleration point” in that process. […]
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From poor user satisfaction to integration challenges, the Department of Defense’s (DoD) new multi-billion dollar electronic health record (EHR) system faces several barriers that affect its implementation and efficiency, according to a new Government Accountability Office (GAO) report. […]
The Department of Veterans Affairs (VA) has seen a successful rollout so far of its Electronic Health Records Modernization (EHRM) program at the agency’s North Chicago site, but deploying the new system amid the Change Healthcare ransomware attack has raised new challenges. […]
Secretary of Veterans Affairs (VA) Denis McDonough said today that his department’s fiscal year (FY) 2025 budget request features a “maintenance” IT budget, and that the agency plans to dip into money left over from previous years to fund IT programs such as its Electronic Health Record Modernization (EHRM) program. […]
As the Department of Veterans Affairs (VA) nears a contract award for its Supply Chain Modernization (SCM) program, lawmakers are calling on the VA to provide more information on the coming contract to avoid another “failed” IT modernization project. […]
The Department of Defense (DoD) and Department of Veteran Affairs (VA) are at various stages of modernizing financial management processes but face similar challenges with legacy systems and data compatibility. […]
The Department of Veterans Affairs (VA) is touting its most recent Electronic Health Records Modernization (EHRM) program rollout at the Captain James A. Lovell Federal Health Care Center (Lovell FHCC) near Chicago as its “most successful deployment” yet. […]
The Department of Veterans Affairs (VA) Office of Inspector General (OIG) issued three new reports on March 21 revealing that scheduling issues within the VA Electronic Health Records Modernization (EHRM) program contributed to one patient’s death and may continue to affect deployment of the program at other VA facilities. […]
Automation technologies have helped the Department of Veterans Affairs (VA) stop more than 800 cyberattacks this fiscal year, a VA cybersecurity official said today during the ServiceNow Federal Forum – powered by MeriTalk – in National Harbor, Md. […]
The head of diversity at the Department of Veterans Affairs (VA) said today that part of the VA’s mission is to ensure that its workforce looks like the veteran population. […]
The Department of Veterans Affairs (VA) announced the finalists selected to move forward in its AI Tech Sprint competition on March 13, which targets the development of AI solutions to address burnout among healthcare workers. […]
The Department of Veterans Affairs (VA) announced on Saturday that it has officially deployed its Oracle Cerner electronic health record (EHR) system at the Captain James A. Lovell Federal Health Care Center (Lovell FHCC) near Chicago – the only healthcare facility to serve both Department of Defense (DoD) and VA patients. […]
The House and Senate Appropriations Committees released their first package of fiscal year (FY) 2024 appropriations bills on Sunday including a bill that provides over $6 billion in IT funding for the Department of Veterans Affairs (VA), with a cut in the White House’s request for money to fund VA’s electronic health records program. […]
The Department of Veterans Affairs needs to take a measured approach to adopting and scaling artificial intelligence (AI) technologies to improve health care of veterans, and inform veterans about how their health information is being used in connection with AI tech, lawmakers said during a Feb. 15 House Committee on Veterans’ Affairs subcommittee oversight hearing. […]
Senate Veterans’ Affairs Committee Chairman Jon Tester, D-Mont., met with Government Accountability Office (GAO) Comptroller General Gene Dodaro on Jan. 24 to discuss how to improve oversight and accountability at the Department of Veterans Affairs (VA) on several fronts including the agency’s electronic health records program. […]
The Department of Veterans Affairs (VA) had a busy 2023, delivering more care to more veterans than ever before. As the agency looks ahead to 2024, the VA’s Office of Information and Technology (VA OIT) is looking to hire more AI experts to help the agency upgrade some of its digital healthcare tools. […]
Department of Veterans Affairs (VA) officials said this week that they are looking to fix website tech issues that have now impacted the disability claims for more than 120,000 veterans, and that the agency is putting in place a senior executive to direct the fixes. […]
The Federal Cybersecurity Workforce Expansion Act has been reintroduced in the House as part of a bipartisan, bicameral effort to strengthen the nation’s cyber defenses and cybersecurity workforce by creating two new training programs within the Federal government. […]
Senate Veterans’ Affairs Committee Chairman Jon Tester, D-Mont., Ranking Member Jerry Moran, R-Kan., and Sen. Mazie Hirono, D-Hawaii, introduced new legislation this week that would instruct the Department of Veterans Affairs (VA) to create an emergency communications system. […]
Officials from the Department of Veterans Affairs (VA) told members of Congress this week that the agency’s Electronic Health Records Modernization (EHRM) program has seen improvements in terms of total outage time, but also that VA employees are still unsatisfied with the EHR system. […]
The Department of Veterans Affairs (VA) is planning to conduct a series of artificial intelligence (AI) technology “sprints” following the Biden administration’s Oct. 30 release of its AI Executive Order that features a broad mandate for Federal agencies to pursue responsible development and deployment of AI tech while mitigating risks that the technology may pose. […]
To mark this Veterans Day, the White House announced the launch of the new Veteran Scam and Fraud Evasion (VSAFE) campaign and Task Force to help protect veterans and their families from bad actors. […]
Department of Veterans Affairs (VA) officials on Tuesday said they are looking to improve the veteran experience through the delivery of cutting-edge technology, including the use of facial recognition tech in the intensive care units (ICU) at VA hospitals. […]
The Department of Veterans Affairs (VA) announced this week that it has awarded 30 contractors a spot on its Transformation Twenty-One Total Technology Next Generation Two (T4NG2) contract to provide a range of IT services. […]
The Department of Veterans Affairs (VA) launched an Artificial Intelligence Tech Sprint on Tuesday, encouraging technologists across the country to develop AI-enabled tools that will reduce the burnout of healthcare workers. […]
Leaders at the Department of Veterans Affairs (VA) and members of VA unions expressed their opposition on Wednesday to pending legislation known as the Restore VA Accountability Act, which would make it easier to fire poor-performing VA employees. […]
Secretary Denis McDonough swore in Kimberly Jackson on Tuesday as the new chief of staff at the Department of Veterans Affairs (VA). […]
The Department of Veterans Affairs (VA) today announced a data-sharing pledge with 13 community health care systems to improve the veteran experience whether veterans receive their care at a VA facility or not. […]
Members of Congress are calling on the Department of Veterans Affairs (VA) to take greater accountability for VA.gov’s recent technical problems that impacted the disability claims of thousands of veterans. […]
The Department of Veterans Affairs (VA) has issued a draft solicitation for its Secure, Performant, Reliable and User-Centered Experiences (SPRUCE) multiple-award contract for service-disabled veteran-owned small businesses. […]