The IRS announced Ken Corbin will serve as the chief taxpayer experience officer, a new role created to help unify and expand agency efforts aimed at improving customer experience. […]

With the COVID-19 pandemic stretching on, President Biden signed an executive order (EO) to direct an all-of-agency effort to help those most impacted by the pandemic. In accordance with that EO, the Department of Treasury is working to change the way it delivers economic impact payments, according to a Jan. 22 release. […]

Tasked with distributing stimulus checks during the pandemic, the Internal Revenue Service (IRS) has been hobbled by decades of insufficient funding and legacy IT causing agencywide inefficiencies at a time when Americans rely heavily on the agency’s services. Rep. Gerry Connolly, D-Va., an official from the Government Accountability Office, and the IRS commissioner all agreed today that sustained modernization funding is necessary to bring the agency up to date and meet mission critical objectives. […]

The IRS is looking for private sector help in launching a Cryptocurrency Tracing pilot program for tracing and attribution of privacy coins and Layer 2 off-chain transactions, with the aim of assisting the agency’s cyber-crime mission relating to cryptocurrency privacy technologies. […]

In a report conducted by the Treasury Inspector General for Tax Administration (TIGTA), IRS was found to not have developed specific or long-term plans to modernize or retire most of its IT legacy systems. […]

The Treasury Inspector General for Tax Administration (TIGTA) told the Internal Revenue Service (IRS) that it needs to do a better job to verify wireless device identity, although it said that based on audit results IRS was employing effective strategies and protocols to authenticate network user identities. […]

House Majority Leader Steny Hoyer, D-Md., proposed in a July 31 letter to Treasury Secretary Steven Mnuchin to engineer a dramatic, long-term funding increase for the Technology Modernization Fund (TMF) by moving $2 billion of Internal Revenue Service (IRS) IT modernization work to the front of the TMF funding line. […]

As Federal Deputy CIO Maria Roat steps down as president of the American Council for Technology (ACT), starting July 1 Internal Revenue Service Deputy Chief Procurement Officer Harrison Smith has been selected to fill the role, ACT-IAC announced June 30. […]

In selecting which exempt organization returns to examine, the Internal Revenue Service (IRS) should start using data and document the measurable objectives in using it to reduce errors and incomplete procedures. […]

The Government Accountability Office (GAO) made several recommendations to the Office of Management and Budget (OMB) and others to improve coordination of cybersecurity requirements among Federal agencies to protect data shared with state government agencies. […]

The Government Accountability Office (GAO) identified in a new report 168 new actions that Congress and Federal agencies could to take to improve efficiency and effectiveness across the Federal government, including two new recommendations involving information technology. […]

According to a request for information (RFI), the Internal Revenue Service (IRS) is seeking to modernize its grants management system with an end-to-end automated solution. […]

Three Democratic senators wrote to the Internal Revenue Service (IRS) on April 24 urging the agency to implement past Government Accountability Office (GAO) recommendations to protect Americans from COVID-19 coronavirus fraud. […]

The Internal Revenue Service (IRS) is seeking artificial intelligence (AI) to develop an interactive, realistic simulation prototype – its own version of the video game The Sims – that generates synthetic data to test the agency’s IT systems. […]

While the IRS filing deadline may have been extended to July 15, that hasn’t dissuaded cybercriminals from leveling tax-related phishing attacks. […]

The $2 trillion measure approved by the Senate last night to help stimulate the flagging U.S. economy and respond to the COVID-19 coronavirus pandemic will provide hefty increases to the budgets of numerous Federal agencies with major roles in pandemic response and mitigation. […]

Erica Thomas, a robotic process automation (RPA) Program Manager at the Department of Defense (DoD), said Oct. 21 that efforts to deploy RPA technologies in financial accounting systems are providing a boost in the morale of agency employees who are being freed from performing repetitive tasks. […]

While large-scale IT projects can spell success for Federal agencies in the longer term, smaller and shorter-duration projects may provide a better solution to advance the cause of IT modernization, Federal officials said today. […]

The Government Accountability Office (GAO) has recommended that the Internal Revenue Service (IRS) better leverage existing data sources to identify abusive schemes that involve tax-exempt entities, among other steps.   […]

The Internal Revenue Service’s (IRS) bring-your-own-device (BYOD) policy opens the agency up to more vulnerabilities, data exfiltration, and uneducated users accessing sensitive information, according to a September 12 report from the Treasury Inspector General for Tax Administration (TIGTA). […]

The Department of Treasury released a cloud acquisition roadmap based on the department’s cloud strategy that took effect July 1, 2019, according to special notice. […]

The Internal Revenue Service (IRS) is facing slow going in implementing remaining phases of its Data Loss Prevention software solution, despite Phase 1 of the effort “working as intended,” a Treasury for Inspector General for Tax Administration (TIGTA) report found. […]

The Treasury Inspector General for Tax Administration (TIGTA) found that while IT risk management practices are improving for the Internal Revenue Service (IRS), mitigation documentation and oversight practices need to be improved. […]

For harnessing the capabilities of artificial intelligence (AI) and automation, Federal agencies are focusing attention on “low-hanging fruit,” or easily solvable problems, as a strategic approach to utilizing the emerging technologies. […]

The Internal Revenue Service (IRS) issues close to $360 million in potentially erroneous tax refunds on an annual basis due to the lack of e-filing for amended returns, a process that would cost approximately $4.1 million to implement, according to a July 31 report from the Treasury Inspector General for Tax Administration (TIGTA). […]

The Government Accountability Office (GAO) uncovered a list of new information system security weaknesses at the IRS in a report released July 18. […]

Inefficiencies in information technology support at the Internal Revenue Service have led to higher tax administration costs, according to a new  Treasury Inspector General for Tax Administration (TIGTA) report. […]

A new report from the Treasury Inspector General for Tax Administration (TIGTA) found that Internal Revenue Service (IRS) IT procurement controls need improvements for cost effectiveness and efficiency. […]

The Treasury Inspector General for Tax Administration (TIGTA) recently released a report citing a need for improvements in software version control management for the Internal Revenue Service (IRS). […]

In light of the increasing ubiquity of data breaches, Government Accountability Office (GAO) released a report today recommending that Federal agencies should discontinue knowledge-based verification to strengthen their remote identity proofing processes and that the National Institute of Standards and Technology (NIST) should provide guidance in creating alternative identity proofing methods. […]