Paul Selby has been appointed to serve as the deputy chief information security officer (CISO) for the Internal Revenue Service (IRS) at the Department of Treasury. […]
The Government Accountability Office (GAO) said in a new report that its Fiscal Year 2021 audit found information system control problems at the Internal Revenue Service (IRS) that increase the risk of unauthorized access to financial and sensitive taxpayer data and disruption of critical operations. […]
The Government Accountability Office (GAO) has identified four additional priority recommendations for the Department of the Treasury as of May 2022, including recommendations on improving cybersecurity and modernizing the U.S. financial regulatory system. […]
While the IRS complied with COVID-19 relief legislation to give tax breaks to employers who provided paid sick and family leave and retained employees, the Government Accountability Office (GAO) said in a new report that the tax agency could benefit from strengthening its compliance plans for those tax provisions. […]
The Treasury Inspector General for Tax Administration (TIGTA) has identified concerns with IRS payment programs including inaccurate assessment of risk for the U.S. Coronavirus Economic Impact Payment program, the Sick and Paid Family Leave, Credit and the Employee Retention Tax Credit, along with self-employment income reporting to the Social Security Administration (SSA). […]
As the IRS continues to face a large backlog of tax returns, the agency is looking into technology that can scan and digitize paper tax filings to improve efficiency. […]
The Internal Revenue Service (IRS) is pushing back on a Government Accountability Office (GAO) recommendation for the agency to develop more free online tax filing options for citizens, arguing that it doesn’t have the money to undertake the work, and that doing so might not accomplish the end results that GAO envisions. […]
As the IRS faces a backlog of about 23.5 million tax returns and pieces of correspondence stretching back to the 2020 tax season, members of the House Oversight and Reform Committee called on the agency Thursday to modernize its IT systems and invest in scanning technology to improve efficiency. […]
The IRS has pledged to work on modernizing its “Where’s My Refund” taxpayer refund tracking tool after a report from the Government Accountability Office (GAO) flagged the need for the agency to address that and other problems. […]
The Internal Revenue Service (IRS) announced that it would be awarding a black purchase agreement (BPA) with a $70 million cap to develop and implement intelligent automation, machine learning (ML), AI, and data analytics. […]
The IRS is planning to have employees return to their traditional offices in a phased telework approach, according to the National Treasury Employees Union (NTEU), with the first phase of employee returns set for May. […]
The Internal Revenue Service (IRS) is establishing its first-ever Taxpayer Experience Office as part of a long-term effort to improve taxpayer service and improve the taxpayer experience. […]
The IRS is planning to transition away from using facial recognition technology provider ID.me to verify IRS.gov accounts, according to Senate Finance Committee Chair Ron Wyden, D-Ore. […]
The Internal Revenue Service (IRS) is preparing to rebid a contract for the digital platform that connects taxpayers, paid tax preparers, and IRS employees to agency systems. […]
A recent audit found that the Internal Revenue Service (IRS) has cybersecurity deficiencies that are leaving taxpayer data open to misuse, tampering, or disclosure due in part to the agency’s over-reliance on older systems. […]
According to a report by the Government Accountability Office (GAO), one of the five IT systems the Internal Revenue Service (IRS) uses for collecting taxes, distributing refunds, and other objectives may not be complete until 2030. […]
The Internal Revenue Service (IRS) is streamlining its sprawling case management system into a single, digital system. According to the Treasury Inspector General for Tax Administration (TIGA) report, the program has struggled to meet user expectations and accessibility requirements mandated by law. […]
The Treasury Inspector General for Tax Administration (TIGTA) found through an audit that the IRS needs to do a better job of wiping sensitive taxpayer data on laptop and desktop hard disks. […]
The Department of Treasury’s Internal Revenue Service (IRS) announced five $7.5 million contract awards August 18 to help the agency scan and digitalize over a billion of the agency’s files. […]
As Federal agencies modernize IT systems to meet mission goals, they must overcome barriers to creating business cases for change.
Agency culture is one of the barriers that can prevent change from happening at departments, Head of Office of Online Services at the IRS Karen Howard said today during the GovLoop Virtual Summit. […]
The IRS is looking to utilize augmented reality (AR) or a comparable version of extended reality (XR) technology to improve taxpayers’ experience with additional information when they point their mobile device at any IRS form or image. […]
The IRS is successfully using a new authority from Congress to streamline and expedite the hiring process for bonus-eligible IT hires, according to a report from the Treasury Inspector General to Tax Administration (TIGTA). […]
With more and more people putting their trust in cryptocurrencies, the Internal Revenue Service (IRS) is beginning to research how to crack and decrypt crypto wallets that have been subject to seizure and forfeiture, according to a May 20 request for information (RFI) posted to SAM.gov. […]
The Internal Revenue Service’s (IRS) Enterprise Digitalization and Case Management Office (EDCMO), as part of the Pilot IRS Program, has shared information on Fiscal Year (FY) 2021 procurement needs with industry partners and intends to issue solicitation for three technology solutions verticals. […]
With tax season upon us, the IRS has issued a warning regarding an impersonation email scam targeting university students and staff. […]
The Internal Revenue Service’s (IRS) Criminal Investigations (CI) division is looking to upgrade its legacy law enforcement Management Information Systems (MIS), according to a March 23 sources sought notice on beta.SAM.gov. […]
The Internal Revenue Service (IRS) is requesting information on a potential requirement for its new Enterprise Development, Operations Services (EDOS) contract worth up to $2.6 billion. […]
The IRS announced on Feb. 9 that Nancy Sieger will become CIO of the tax agency, after serving as the acting CIO since June 2019. […]
The IRS announced Ken Corbin will serve as the chief taxpayer experience officer, a new role created to help unify and expand agency efforts aimed at improving customer experience. […]
With the COVID-19 pandemic stretching on, President Biden signed an executive order (EO) to direct an all-of-agency effort to help those most impacted by the pandemic. In accordance with that EO, the Department of Treasury is working to change the way it delivers economic impact payments, according to a Jan. 22 release. […]