Technology modernization is critical to the IRS’ plan to improve customer service with the nearly $80 billion from the Inflation Reduction Act passed last year, according to the strategy the tax agency released on Thursday. […]

Earlier this year, the Government Publishing Office (GPO) undertook a massive digitization project to make every U.S. government document digitally accessible. On Sept. 9, during a Digital Government Institute webinar, Suzanne Ebanues, supervisory management analyst for Library Services and Content Management at GPO, updated attendees on the agency’s digitization efforts. […]

As a part of its record digitization efforts alongside the National Archives and Records Administration (NARA), the Department of Veterans Affairs (VA) completed digitization of declassified deck logs from the Vietnam War. […]