The U.S. Marine Corps (USMC) is looking to streamline desk and conference room reservations through a cloud-based solution.

The U.S. Marine Corps Systems Command Portfolio Manager Logistics Combat Element Systems issued a request for information to determine the feasibility of a hosted cloud-based desk and conference room reservation tool. The cloud service provider needs to have a low-impact software-as-a-service FedRAMP baseline or similar data-at-rest and in-transit security.

The solution needs to:

  • Provide access to a hosted cloud-based Software as a Service (SaaS) desk and conference room reservation tool;
  • Scale to approximately 325 users for approximately 200 desks and 25 conference rooms to start, with a possible increase in users, desks, and conference rooms in follow-on years;
  • Allow users to make both advance and real-time reservations for desks and conference rooms from a secure mobile app or website;
  • Run trend or usage reports;
  • Customize permissions for regular users to admin type users;
  • Monitor workspace usage;
  • Set up “neighborhoods” that allows only personnel from those neighborhoods to reserve desks;
  • Remove spaces to enable social distancing;
  • Manage private office areas;
  • Open or close desks on the fly in case of tech or other issues; and
  • Provide help desk support during business hours.

Responses, which are due March 5, should include the availability of services under existing contract vehicles such as Federal Supply Schedules, Navy SeaPort-e, or other Government Wide Acquisition Contracts. Additionally, responses should include the type of help desk services for both the mobile application and the website.

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Kate Polit
Kate Polit
Kate Polit is MeriTalk's Assistant Copy & Production Editor covering the intersection of government and technology.