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Grace Dille

MeriTalk

Grace Dille is MeriTalk's Assistant Managing Editor covering the intersection of government and technology.

The Department of Justice (DOJ) is leaning on a year-old digital and customer experience team to sharpen accountability for federal IT spending, and separately, it is exploring artificial intelligence (AI) use cases aimed at improving service delivery and workforce efficiency. […]

OPM Office of Personnel Management

Office of Personnel Management (OPM) Director Scott Kupor said artificial intelligence (AI) could help the agency modernize its retirement services operation, a manual, paper-based process that still relies on mailed documents. […]

White House
General Services Administration GSA

The General Services Administration (GSA) is working with federal agencies to determine how to charge them for its USAi platform beginning in fiscal year 2027, as officials seek to understand the platform’s value and long-term support requirements. […]

NIST

The Office of Personnel Management (OPM) announced on Monday the launch of a new artificial intelligence (AI)-enabled tool, USA Class, which is designed to automate the creation of federal job descriptions. […]

Grace Dille
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